Privacy Policy

This Privacy Policy describes how veio.ai ("we", "us") collects, uses and shares information about you when you use our website and services (the "Service"). By using the Service you consent to the practices described below.

We use information to provide and improve the Service, generate content you request, process payments, prevent abuse, communicate with you about your account, and comply with legal obligations. We do not sell personal information to third parties.

To generate images, videos, music and voices we send the relevant prompts and reference materials to third-party AI providers acting as processors on our behalf. These providers are bound by their own privacy and security terms. We use authentication, hosting, payment and analytics sub-processors as needed to operate the Service.

We share information with service providers who help us run the Service, with payment providers to process transactions, with authorities when required by law, and as part of a corporate transaction such as a merger or acquisition. We do not share your prompts or generated output with other users.

We retain account information for as long as your account is active. Content and generated output are kept while they are useful to you within the Service or as required by law. You may request deletion of your account and associated content at any time, subject to legal retention requirements.

We use reasonable technical and organisational measures to protect information against unauthorised access, alteration, disclosure or destruction. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Depending on your location, you may have rights to access, correct, delete or export your personal information, to object to or restrict certain processing, and to withdraw consent. To exercise these rights, contact us through the support channel listed in the Service.

The Service is not directed to children under the age required to consent to data processing in their jurisdiction. We do not knowingly collect personal information from such children.

Your information may be processed in countries other than the one in which you live. Where required, we rely on appropriate safeguards for such transfers.

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of the Service after changes take effect constitutes acceptance of the updated policy.

For privacy-related questions or requests, contact us through the support channel listed in the Service.